Having a great culture matters. To build a culture that allows team members to be at their best – during both good and challenging times – can feel overwhelming! But culture doesn’t have to be complicated.
In this episode we share our experiences of building great culture, and dig into why having a resilient culture matters, the common mistakes leaders make that cause lasting damage to a culture, and the steps for building a successful one that lasts.
Tune in for the full conversation or enjoy the moments below:
2:03 – Why focusing on a strong culture matters
4:27 – Why we aren’t good at thinking of culture when hard times hit
5:14 – Do you only think about culture when it goes wrong?
6:53 – The most common mistakes people make when trying to fix a broken culture
8:45 – Where things go wrong when building a culture
15:34 – Case study of when your implicit promises and explicit actions don’t align
20:28 – Should you let the culture happen organically or build it intentionally?
26:20 – What if this sounds hard
28:45 – Why the last time you took a vacation matters when it comes to culture
32:23 – The 3 steps to always come back to